Assoc. Prof.Dr. Gözde Ünal

Digital Finance Working Group at Bogazici University
10.30-11.00 AM

Friday 13th Nov

Chatbots: Still hot?

Conversational agents and chatbots have primed the AI programs in finance. Banks and insurers that value mobile and online channels have embedded agents to improve customer experience. The panel discusses why and how the chatbot applications remain to be relevant.